Observability & SRE
Observability & SRE
Know about incidents before your customers do. We connect metrics, logs and traces, define SLOs the business agrees with, and build alerting and on-call practices that catch real problems without burning out your team.
Sound familiar?
Problems we fix every week
If two or more of these describe your team, it is time to talk.
Customers report outages first
Monitoring checks if servers are up, not whether users can actually check out.
Hundreds of alerts a day
So people mute them, and the important one gets missed.
Root cause takes hours
Logs, metrics and traces live in different tools with no way to connect them.
On-call is burning people out
The same few engineers get woken up for the same recurring issues.
Recognize your team here?
A 30-minute call is enough to tell whether we can help.
Book a discovery callWhat changes
Before and after we work together
Today
- Host-level checks only
- Noisy, ignored alerts
- Disconnected logs and metrics
- Blame-driven incident reviews
With FlickOps
- User-journey SLOs with error budgets
- Few, actionable alerts with runbooks
- Correlated metrics, logs and traces
- Blameless reviews that fix root causes
Deliverables
What you get
Technology
Tools we use
Prometheus
Grafana
OpenTelemetry
Elasticsearch
Jaeger
DatadogAdd-on
Train your team on what we build
A tailored FlickOps Academy program with hands-on labs, delivered at handover.
About corporate trainingApproach
How we run it
- 1
Baseline
Measure coverage, alert noise and incident history.
- 2
Instrument
Deploy telemetry and service dashboards.
- 3
Define
Agree SLOs and alerting policy.
- 4
Practice
Game days and incident reviews.
FAQ
Questions, answered
Can’t find what you need? Reach out and a real engineer will answer.
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